AAA HOME IMPROVEMENT & REPAIR NETWORK

Find a professional contractor with AAA

We’ve teamed up with Contractor Connection® to offer our members free access to a pre-screened network of professional contractors. Whether your project is a significant home repair or your dream remodel, let us help you take the guesswork out of finding a professional contractor.

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    Pre-screened contractors

    Get referred to a network of contractors who have been thoroughly vetted.1
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    Fair and reasonable estimates

    Contractor Connection’s Quality Assurance team reviews all proposals.2
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    Issue Resolution Assistance

    If an issue happens, Contractor Connection can help find a resolution with your contractor.3

Trusted help for big projects

  • General contractor services
  • Roofing installation and repair
  • Remodeling services
  • Flooring and carpet installation
  • Special needs modification
  • Gutters and siding
  • Carpet and upholstery cleaning

 

Referral services may not be available in all areas; see what services are offered near you.

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Have a home repair emergency?

Water mitigation, board-up, and roof tarping services are available 24 hours a day, seven days a week in select areas.

 

The AAA Home Improvement & Repair Network isn’t an insurance claims program. For more information on homeowners insurance claims, visit our Claims Resource Center.

 

ONLINE REQUEST Call 1-866-855-1191

Frequently Asked Questions

AAA Home Improvement & Repair Network is a AAA benefit designed to help direct a member to pre-screened contractors for home improvements. Network contractors have undergone an extensive and thorough background check for licensing, insurance, and financial stability. When requesting a network contractor referral, the member will be assigned one contractor who has satisfied the pre-screening credentialing process and is willing to back their work with a three-year workmanship warranty.

General Services:

  • General Contractor Services
  • Roofing Repair and Installation
  • Carpet/Upholstery Cleaning
  • Remodeling
  • Special Needs Modification
  • Flooring and Carpet Installation
  • Gutters
  • Siding

 

Emergency Services:

  • Board-up and Roof Tarping
  • Water Mitigation
  • Available 24/7 in Select Covered Areas
Crawford Contractor Connection® manages this network of over 4,500 independent contractors.
A network contractor referral request for a home improvement project is a non-emergency request. Under most conditions, the member will be in contact with a contractor within 48 hours.
A call for assistance with home emergency services is a priority call and, under most conditions, the member will be contacted by a service provider within one hour.
No. Contractor referrals from the AAA Home Improvement & Repair Network are being offered by AAA as a benefit to all members who own a home within the covered areas. The price of the project will be agreed upon by the member and the contractor bidding on the project before work begins.
Network contractors do not offer a price discount for AAA members. The AAA Home Improvement & Repair Network is designed to help take the guess work out of locating a contractor for your home improvement project or emergency home repair needs. The network contractor referred to you will have passed a thorough pre-screening process and be selected specifically for the needs of your project.
Contractor Connection has completed the extensive, time consuming, and critical contractor screening process for the member. Network contractors must possess required state licensing, meet established program insurance coverage, maintain professional facilities and equipment, and perform background checks on their employees who will be on the property site. Participating network contractors may use subcontractors in some instances when handling general contracting assignments. Please note that neither Contractor Connection nor AAA screens or performs background checks on subcontractors.
No. Each contractor is required to recertify the following credentials on an annual basis in order to maintain their status within the network: General Liability Insurance; Auto Liability Insurance; State Licensing; Financial Stability; Agree in writing to provide three-year workmanship warranty on completed jobs and Good Contractor Performance History within the network.
Network contractors are required to use the same estimating system that is commonly used in insurance restoration work and Contractor Connection's Quality Assurance team reviews all proposals, based on industry standards, to help contractors provide you with a fair and reasonable estimate. You are then able to agree or further discuss your project estimate direct with the contractor.
Network contractors are managed for work quality and timeliness by Contractor Connection and, after a AAA Home Improvement & Repair Network referral project is completed, every member is provided a customer satisfaction survey to provide feedback on their experience with the contractor and quality of the contractor workmanship.
The pre-screening process for network contractors is completed by Contractor Connection, the network management company for the program. Contractors who are interested in becoming a pre-screened network contractor can contact the AAA Home Improvement & Repair Network for more information.
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1Free access to a network of pre-screened licensed contractors selected specifically for your home improvement or emergency home repair needs.

 

2Contractor Connection’s Quality Assurance team reviews all proposals to help contractors provide a fair and reasonable estimate for the services requested.

 

3Should an issue arise, Contractor Connection will help mediate communication between you and your contractor. When needed, AAA will assist you with the process of issue resolution.

 

The AAA Home Improvement & Repair Network provides referrals to a network of independent contractors managed by Contractor Connection. Network contractors may use subcontractors when handling certain assignments. Neither Contractor Connection nor AAA Texas screens or performs background checks on subcontractors. The Automobile Club or Southern California, AAA Texas, Automobile Club of Missouri and its affiliates, subsidiaries, and related companies are not responsible for the acts or omissions of network contractors, subcontractors or Contractor Connection. Three-Year Workmanship Warranty provided by the network contractor. Program services only offered in Southern California, the state of Texas, and counties where Automobile Club of Missouri does business, but may not be available in all areas.

 

AAA Home Improvement and Repair program is not available in AAA New Mexico, AAA Hawai‘i, AAA Northern New England, AAA Tidewater, AAA Alabama and AAA East Central territories.

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