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AAA Accident Assist1

Did you know your auto insurance through the Auto Club comes with a complete accident recovery program with just one call? The best part is that AAA Accident Assist is automatically included with your standard auto coverage. With auto insurance through the Auto Club, you’re more than a policyholder, you’re a member.


If your vehicle is damaged in an auto accident, Member Preferred Repairs offers referrals to pre-qualified repair facilities, including specialists in stereo equipment and auto glass replacement. The quality of service you receive is maximized, potential inconveniences are minimized, and you will receive a lifetime warranty on workmanship.2

In the event of an accident, please gather the following information and call AAA Accident Assist at 1-800-672-5246 from a safe location regarding:

  • When the accident happened (date and time)
  • Where the accident happened (street and city)
  • Police report information, if any (officer name, badge number, report number)
  • The other party’s information (name, address, driver’s license number, insurance information, policy number)
  • The other party’s vehicle information (license plate number, make/model of vehicle, color of vehicle, number of passengers)
  • Witnesses, if any
  • Description of damage, if any

At the scene of an accident, AAA Accident Assist:

  • Sends a AAA Roadside Assistance service provider vehicle
  • Tows your vehicle to a repair shop in our Member Preferred Repairs program, or a repair shop of your choice
  • Contacts family members on your behalf, at your request

Immediately after the accident, AAA Accident Assist:

  • Arranges a rental vehicle for members with rental coverage
  • Completes your claim notice at your convenience

If your car is repaired at a AAA Member Preferred Repairs shop, AAA Accident Assist:

  • Saves you time by scheduling a repair without you having to wait for an adjuster
  • Gives you a lifetime warranty on workmanship for the repair2

Your well-being and peace of mind are our top priority. So, drive assured, knowing that we are always with you, day or night, to make the necessary arrangements for getting you back on the road following an accident.

Call 1-800-672-5246 from your accident scene.

1For members with liability-only or other limited coverage with AAA’s affiliate insurer, roadside assistance service is provided under your membership (not your insurance policy), and may be subject to membership restrictions. Repairs, rentals, and other benefits are subject to policy coverages and limits.

2Warranty excludes parts and materials, and is non-transferable. Other restrictions apply.


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